Me.....I was in a meeting.

So here I am five minutes into the meeting. Looks like its going great guns. The manager is speaking sense (my oh my...all of a sudden this big change in attitude..looks like the weekend outbound training helped). So it's going to be different. Sense and sensibility (this is the real vow factor we need to create for our customers) is back. We are now talking real thing, real problems, real concerns that we really need to address. Just why didn't he say these things before. What stopped him. What stopped......What? What? What?

Holy S***....here we go again..and its not even 10 minutes (that's approximately round about or just extra additional close to five minutes...yup when you are in a meeting like this its bound to happen) since the meeting started and all the sense and sensibility has gone for a toss. To hell with it....show me the numbers...I don't care how.

I don't care how the customer is changing.

I don't care what is he demanding

I don't care what his problems are

I don't care if he is not happy with our services

I don't care if he is abusing you or cursing you

(rare that a manager will say this explicitly...but then that's what he precisely means....Holy S***)

Just get me the business.....you should spend maximum time on field.... make more visits..meet new people....why are you not doing it......where's your monthly plan? What about the weekly plan? Why aren't the daily targets happening? What numbers have you put in over there? Is this all you can do? Why not more? (Dear manager please remember what you just meant)

Well I don't have to tell you / blame about all that happens in meeting where talks about achieving target seem like the kingdom of far far away or happily ever after. There's hardly any touch of reality or awareness about quickly changing dynamics..its just that manager has himself never really bothered to step out and stay tuned. Unfortunately, he is still tuned to the world where chances of getting business were far better if not a cakewalk.

He continues.....(that's approximately round about or just extra additional close to twenty/ thirty/ forty five minutes now into the meeting) All it takes is a bloody call.....a visit...and there your are..with your hands full..you can't get customers sitting in the office (right I agree..you can't....especially sitting a meeting like this.....but it's nothing like that the customer is awaiting you with red carpet welcome either...today there are ten others vying for his attention).

Tell me what you are going to do....hour by hour ...day by day...week by week...get back to me with your plans and we will review it together (another approximately round about or just extra additional close to hour wasted....multiplied by 10)....no plan no business.....now get up and get back to work...enough of this s***.

As soon as I step out.....10 missed calls (my manager is a terror when it comes to even the faintest of chance using or even thinking about the bloody mobile when in a meeting)....what the f***...from that one customer whom I had managed to win over and was going to sign ...."where the hell are you...you started avoiding me even before the business has started...I have been trying to reach you for the past one hour....why didn't you text or call me back. 10 miss calls is what its takes to get you call me...to hell with you...why don't say where were you?"

Me.....I was in a meeting.

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In any conversation, debate, or discussion, we often find ourselves fixated on who is speaking rather than on what is being said. The easiest response is to judge the messenger, dismissing their words based on our perception of them—their biases, history, or even our own prejudices. This reflexive focus on 'who' rather than 'what' creates barriers to understanding and blinds us to the essence of the message. The Judgmental Trap When we become obsessed with the speaker rather than their words, we risk falling into a judgmental trap. We start assessing their intent rather than engaging with their argument. We question their credibility, label them based on past interactions, and dismiss their perspective outright. In doing so, we fail to listen. Every speaker, no matter how well-intentioned or knowledgeable, is inherently flawed—just as every argument, no matter how sound, carries its own set of assumptions and imperfections. But if we allow our perception ...

Connecting with thoughts - My thoughts and Me

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