Me.....I was in a meeting.

So here I am five minutes into the meeting. Looks like its going great guns. The manager is speaking sense (my oh my...all of a sudden this big change in attitude..looks like the weekend outbound training helped). So it's going to be different. Sense and sensibility (this is the real vow factor we need to create for our customers) is back. We are now talking real thing, real problems, real concerns that we really need to address. Just why didn't he say these things before. What stopped him. What stopped......What? What? What?

Holy S***....here we go again..and its not even 10 minutes (that's approximately round about or just extra additional close to five minutes...yup when you are in a meeting like this its bound to happen) since the meeting started and all the sense and sensibility has gone for a toss. To hell with it....show me the numbers...I don't care how.

I don't care how the customer is changing.

I don't care what is he demanding

I don't care what his problems are

I don't care if he is not happy with our services

I don't care if he is abusing you or cursing you

(rare that a manager will say this explicitly...but then that's what he precisely means....Holy S***)

Just get me the business.....you should spend maximum time on field.... make more visits..meet new people....why are you not doing it......where's your monthly plan? What about the weekly plan? Why aren't the daily targets happening? What numbers have you put in over there? Is this all you can do? Why not more? (Dear manager please remember what you just meant)

Well I don't have to tell you / blame about all that happens in meeting where talks about achieving target seem like the kingdom of far far away or happily ever after. There's hardly any touch of reality or awareness about quickly changing dynamics..its just that manager has himself never really bothered to step out and stay tuned. Unfortunately, he is still tuned to the world where chances of getting business were far better if not a cakewalk.

He continues.....(that's approximately round about or just extra additional close to twenty/ thirty/ forty five minutes now into the meeting) All it takes is a bloody call.....a visit...and there your are..with your hands full..you can't get customers sitting in the office (right I agree..you can't....especially sitting a meeting like this.....but it's nothing like that the customer is awaiting you with red carpet welcome either...today there are ten others vying for his attention).

Tell me what you are going to do....hour by hour ...day by day...week by week...get back to me with your plans and we will review it together (another approximately round about or just extra additional close to hour wasted....multiplied by 10)....no plan no business.....now get up and get back to work...enough of this s***.

As soon as I step out.....10 missed calls (my manager is a terror when it comes to even the faintest of chance using or even thinking about the bloody mobile when in a meeting)....what the f***...from that one customer whom I had managed to win over and was going to sign ...."where the hell are you...you started avoiding me even before the business has started...I have been trying to reach you for the past one hour....why didn't you text or call me back. 10 miss calls is what its takes to get you call me...to hell with you...why don't say where were you?"

Me.....I was in a meeting.

Day 9 - The Power of Understanding

The words “I understand” hold immense power. In the TV show Two and a Half Men , Charlie Harper often uses this phrase, sometimes with humorous intent. But beyond the humor, these two simple words—"I understand"—carry a depth and magic that is often overlooked. Understanding is the first step toward empathy. It reflects a willingness to connect with another person's experience, their emotions, and their perspective. Yet, to truly understand, we must pause and reflect on what we mean when we say it. Do we really understand what the other person is going through? Are we merely acknowledging their words, or are we trying to feel what they feel? True understanding isn’t about sympathy or offering solutions. It’s about resonance. Do we truly feel the depth of someone’s anxiety or pain, or are we simply familiar with the emotion? Does understanding require us to have lived through similar circumstances, or is it possible to grasp the weight of another’s experience even...

Day 23 - A Bucket List Is Not A Wait List

Many people craft a bucket list full of dreams, places to visit, skills to learn, and experiences to savor. Yet, more often than not, they tuck it away like an old book, waiting for the mythical “right time.” But why wait a lifetime to live the life you dream of? The truth is, a bucket list should not be a wait list—it is an invitation to embrace life's opportunities, big and small, starting now. The longer we wait to check items off our list, the more distant those aspirations become, morphing into fantasies rather than goals. Life is too short and too precious to wait indefinitely for the "perfect moment." So, how can we turn that list of dreams into reality? Here are some reflections on why now is the time to act, and some ways to start ticking off those bucket list items without delay. Start Small but Start Now The first misconception is that fulfilling a bucket list requires monumental leaps or huge financial investments. While some aspirations may indeed...

Gone Too Soon

Gone too soon is a bitter truth that hits hard when you have fond memories of the person to look back and smile upon. However inevitable it may be, death is something we are least prepared for. Rarely do we acknowledge death and prepare for it. It is far easier to know we are going to die one day. We all know it. We are destined to die the moment we are conceived. But it is one thing to know and totally another to realize and accept we are going to die. How many of us live as if we are going to die today. Will we be really at peace preparing for death? Why is it that we wait for someone to tell us we don't have much time to start valuing time? We always hear someone or other say, “If you live each day as if it was your last, someday you’ll most certainly be right.” Most times we have a hearty laugh about it but ignore what it tells us. How many times do we ask ourselves if today is going to be the last day of our life, what is that we would do? Steve Jobs in his ...

Connecting with thoughts - My thoughts and Me

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