The Next Thirty Days...Day 24 (Poor Service)

I missed writing my blog for the fourth time. Three out of those four times was due to poor net connectivity from my service provider MTS where the webpage just refused to load as usual.

After two complaints number and four calls later....I have getting calls my MTS saying that for the past three days saying our "concerned" department will be solved at the earliest. They cannot tell when earliest is. They cannot tell how they are going to resolve the complaint but what they can definitely tell is that their "concerned" and at times technical department is working at it. If it the complaint is not solved by 15th August, 2011 (earlier it was 13th August, 2011) they will forward to their seniors.

Welcome to the 64th Independence Day of India where the customer is still has bear the burnt and be at the mercy of service provider and yet pay the service provider for not being able to use the service. Why? Because the concerned team is buys working on my complaint. Great!! Looks like I am the only person whom they have serve.

When I undertook to fulfil this dream of blogging for 30 days....little did I realize that despite the best of my efforts I would be at the mercy of my net service provider. Anyway...let' see how it works out. That means if there will ever come a day when I will be able to use MTS service smoothly and without interruption. Till then hang on with the poor service for other providers are equally bad too.

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